Wagga Web Design & Branding

0458 787 316

Wagga Web Design Graphic Design and Branding ⋆ Rivmedia

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Web Design Quote

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Website Design FAQ

General Questions
How long will it take to create my website?

Usual turn-around time is about 4-6 weeks from the time that all required content has been supplied to Rivmedia. This can vary (slower or quicker) depending on two things; 1: how quick you are to supply us with additional content as required, respond to feedback requests and so on. And 2: our current workload which we will inform you of upon booking a project with us.

Can you offer faster turn around times?

Yes! We can offer Expedited Delivery which is closer to the 2-3 week timeframe (again dependant on receiving all content required, responding to questions/feedback promptly and so on). To be able to achieve this without compromising the time frames of other client’s projects; work on your site is often conducted outside normal business hours, thus there is an additional fee to compensate. Please contact us for a quote if you’re interested.

I don't have any good quality images to use, can you help with this?

Yes, we can either include a selection of royalty free images which we will purchase on your behalf or we can offer professional photography services if you prefer.

What about domains and hosting, do I set that up or do you?

Many developers will purchase your domain & hosting for you as part of their package; as it is your website though, we personally prefer that your domain/hosting is registered in your name rather than ours! We will of course provide you with full instructions on how to do this, but rest assured it’s very easy! Plus, if you still prefer we set this up, we can but again it will be done so under your name, not ours.

We’ve actually written an article about this if you would like more information: Your website is your most important online asset… isn’t it?

Self-managed (CMS) Website Questions
How do I learn to use the platform? Do you offer any education?

Upon completion of your site we offer a one on one education session to walk you through the site and teach you how to use it. The platform has been designed to be as user-friendly as possible and for peace of mind if you happen to make a mistake you can always restore the previous version because of the built in back-up features we will have installed for you.

Online Stores Website Questions
What payment methods can my customers use?

Your customers can pay with their credit card, or you can opt to accept cash, money orders and so on; depending on how your business operates. Shopify also integrates with a number of third-party payment systems, such as Paypal. For a list of all payment types Shopify supports, visit this page.

What do I need to be able to sell online?

First, you will obviously need to find yourself a fabulous Shopify Partner to Design your site… us! Then there are things you can get sorted during the development stage so once your site is complete you’re good to go. You’ll need a credit card to pay your monthly Shopify fees. Setting up a Business Paypal account so you can accept Paypal payments (which is super convenient) is also highly recommended.

You will also want to get yourself a custom domain, for example www.mystore.com.au – You get a Shopify domain when your account is set up but it looks something like this: www.my-store.myshopify.com – You can register domains through Shopify which is the simplest option, but the domain types are limited. For example they don’t offer Aussie .com.au domains, so most people stick to a .com and they don’t offer email hosting so if you wanted a dedicated email address such info@mystore.com.au you will have to look elsewhere. This isn’t a big deal as Shopify integrates with domain names registered with other providers, you just have to get them to point your domain to your Shopify store. We can provide instructions on how to do this.

How and when do I get money earned through my store?

Shopify transfers funds to your bank account based on the payout schedule in your store’s admin; they offer 3 day payouts in Australia. The amount that they deposit is the sum of all of your charges, refunds, disputes, and adjustments, minus Shopify Payments processing fees.

HTML Website Questions
Will you help me upload and maintain my website?

Yep, all of this is taken care of by us.

How much will it cost to make updates/changes to my site

You can either purchase one of our maintenance packages (where the hourly rate is discounted) if you think you will need regular updates, or just go with our pay-as-you-go option. Either way our rates are very affordable.

Recent Website Design Projects